Team Leader
Legal definition for licensing – Property Guard
The role of Security Guards is to keep people, property and assets safe and to prevent crime. They prevent risks and deter crime, watch out for potential dangers and risks, and report issues that they may encounter.
Security Guards provide a preventative approach to crime whereas Police Officers and other law enforcement agents adopt a reactive response, looking to intervene or respond when crime and violence occurs, or following such events.
Team Leaders will have responsibility for the security team at a site and for the individual performance of the team members.
Mandatory Training (Unit Standards 27360, 27361 and 27364) is required for this role.
Career level
Early career
Pay rate
$25 to $35 per hour
Duties
- To be clearly visible
- To be vigilant
- To respond quickly and correctly during a crisis
- Observing and reporting
- Getting help
- Checking and monitoring rules and policies
- Maintain order amongst people
- Receiving guests
- Offer safety warnings and tips
- Performing other special duties
- Senior security person on site
- Responsibility for team actions and performance
Role Requirements
- To be clearly visible
- To be vigilant
- To respond quickly and correctly during a crisis
- Observing and reporting
- Getting help
- Checking and monitoring rules and policies
- Maintain order amongst people
- Receiving guests
- Offer safety warnings and tips
- Performing other special duties
- Senior security person on site
- Responsibility for team actions and performance
Skill Sets & Role Fit
- Roles are non-gender and age specific
- Good observation skills
- Customer service focused
- Comfortable and confident in speaking to others
- Take pride in appearance (most roles require wearing of uniform)
- Honesty and integrity
- Ability to supervise and lead a team
Working Conditions
- Roles may be full-time, part-time or casual
- Roles may require flexibility in hours and days of work
- Location of roles may vary and may include working outside
Industry Training
- Mandatory Training (Unit Standards 27360, 27361 and 27364)
- NZCiS Level 3 (New Zealand Certificate in Security)
Indicative Pay Scales
- Entry level – living wage
- Mid-level – $28+ per hour
- High level – $30 to $35 per hour
Industry Pathway Opportunities
- Patrol Officer
- Cash-in-transit Officer
- Compliance Officer or Concierge
- Supervisor
- Security Trainer
- Operations Manager
Other Sector Pathway Opportunities
- Corrections
- Police
