Event Security
Legal definition for licensing – Crowd Controller
Such services are performed at venues or sites where attendees are required to enter and exit such as sporting and cultural events, concerts, exhibitions, attractions as well as hospitality venues such as bars and clubs.
Mandatory Training (Unit Standards 27360, 27361 and 27364) is required for this role.
Career level
Starting out
Pay rate
Minimum wage to $30 per hour
Duties
- Screens entry to a place
- Keeps order in a place
- Removes any person from a place
- Door or entry staff (including profilers and behavioural analysts)
- Bag searching
- Pitch/field protection
- Concert barrier control
- Corporate lounge or hospitality
- To be clearly visible
- To be vigilant
- To respond quickly and correctly during a crisis
- Observing and reporting
- Getting help
- Checking and monitoring rules and policies
- Maintain order amongst people
- Receiving guests
- Offer safety warnings and tips
- Performing other special duties
Role Requirements
- Must be 18+ years old
- Must be able to work irregular hours (24 x 7 industry)
- Must be confident and capable of working alone
- Must have reasonable fitness
- Must have a clean criminal record
- Preferable to hold a NZ Drivers Licence
- Must have good written and spoken English
- Requirement to complete mandatory training requirements to obtain Certificate of Approval to work in industry (3-month window to complete)
Skill Sets & Role Fit
- Roles are non-gender and age specific
- Good observation skills
- Customer service focused
- Comfortable and confident in speaking to others
- Take pride in appearance (most roles require wearing of uniform)
- Honesty and integrity
Working Conditions
- Roles may be full-time, part-time or casual
- Roles may require flexibility in hours and days of work
- Location of roles may vary and may include working outside
Industry Training
- Mandatory Training (Unit Standards 27360, 27361 and 27364)
- NZCiS Level 3 (New Zealand Certificate in Security)
Indicative Pay Scales
- Entry level – minimum wage
- Mid-level – living wage
- High level – $30+ per hour
Industry Pathway Opportunities
- Senior Security Officer
- Team Leader
Other Sector Pathway Opportunities
- Corrections
- Police
