Divisional/Branch Manager

Legal definition for licensing – Property Guard/Security Technician/Security Consultant (as applicable)

A Branch or Divisional Manager manages the operations and sales development for the assigned location or division, to achieve growth targets, backlog and profit targets as per agreed budgets and to coordinate and develop partnerships with key customers and stakeholders.

Career level

Later career

Pay rate

$75k to $125k plus vehicle

  • Plan, organise, direct and control sales and operations and direct reports
  • Responsible for quality and presentation of the company image for the location or division
  • Responsible for the training and development of immediate team
  • Accountable for growth and profitability of location or division
  • Selection, interviewing, hiring and orientation of new employees (in conjunction with General Manager or CEO)
  • Ensure compliance with company policy, practice and procedures
  • Reporting to General Manager or CEO
  • Ensure health and safety requirements are followed
  • Promote and drive continuous improvement
Role Requirements
  • Must be 18+ years old
  • Experienced in running operations
  • Experienced in developing effective relationships and achieving targets
  • Must be confident in leading teams and setting standards
  • Accurate and methodical
  • Must have project management skills
  • Must have a clean criminal record
  • Able to work well under pressure
Skill Sets & Role Fit
  • Roles are non-gender and age specific
  • Understanding of health and safety, and industry standards and guidelines
  • Must be a team player and work harmoniously with branch/division personnel
  • Ability to influence others, to act as a coach and support team efforts
  • Ability to set and prioritise goals
  • Ability to direct and motivate others
  • Sales ability to match customers needs with company products and services
  • Business planning skills that produce and maintain profitable operation
  • General business management expertise
Working Conditions
  • Usually work regular business hours but may have to be on call or irregular hours
  • May involve travel
Industry Training
  • NZ Certificate in Management Level 6
  • Security Consultants Certificate of Competence
Indicative Pay Scales
  • Entry level – $75,000 to $80,000
  • Mid-level – $80,000 to $110,000
  • High level – $110,000 to $125,000 plus vehicle
Industry Pathway Opportunities
  • General Manager
  • CEO
  • Business ownership
Other Sector Pathway Opportunities
  • Management Roles
  • Business ownership

Award winner stories

Daniel Malan, Global Security Services
Recipient of the Install & Service Electronic Sector (SME) Technician of the Year Award 2023

Daniel is the Manager Technical Services for Global Security Services and has been in the role for just over one year.

He started in the industry approximately 18 years ago, beginning in a sales role and then beginning a technical apprenticeship. In conjunction with this he studied Mechanical Engineering and through dedication and hard work progressed from Apprentice to Junior Technician and then Senior Technician, Engineer, and Manager positions.

Whilst Daniel values his training and believes it was important to his development, he is a firm advocate for learning through experience and particularly the ability to get the feel for new technology, and to test it and integrate into new systems.

Daniel gets a real challenge out of integrating technologies that even the suppliers say are incompatible and says the most rewarding aspect of his role is the ability to pass on his knowledge to his team.

Key out-takes from our interview with Daniel
  • Key out-takes from our interview with Daniel are:
  • What personal skills should someone in his role have?
    A passion and love for what you do.
  • What is the best work advice anyone’s ever given you?
    Take pride in what you do.
  • What’s the best job decision you ever made?
    A commitment to do it right the first time.
  • What mistakes did you make early in your career?
    Not migrating to New Zealand when I was younger.
  • How do you make decisions at work?
    By doing it correctly and according to the rules.
  • What advice do you have for someone new to the industry?
    Keep up with changes in the industry as it changes for the better.
  • Why is the security industry a good choice?
    It is a growing and developing industry with great career prospects.
  • Thank you Daniel for your time and congratulations on your award.

This website is in an initiative of NZ Security Association, developed to promote the wide range of security careers on offer in New Zealand. The security industry is a growing sector with a range of exciting career pathways for you to progress through.