Data Manager

Legal definition for licensing – Monitoring Officer

The prime objective of the Monitoring Data Manager is to load and process all incoming emails from our customers.

Career level

Later career

Pay rate

$75k to $100k

  • Load new information
  • Update information from customers
  • Provide information to customers when required
Role Requirements
  • Must be 18+ years old
  • Must be able to work irregular hours (24 x 7 industry)
  • Must be confident and capable of working in stressful situations
  • Must have a clean criminal record
  • Must have excellent written and spoken English
Skill Sets & Role Fit
  • Roles are non-gender and age specific
  • Excellent speaking and listening skills
  • Excellent writing skills
  • Customer service focused
  • Good computer and data-entry skills
  • Honesty and integrity
  • Affinity with working with data
Working Conditions
  • Roles may be full-time, part-time or casual
  • Roles may include working shifts and/or nights
  • Monitoring Centres require high security and may include factors such as minimal natural light and restrictions on entry and egress.
Industry Training
  • NZCCC Level 3 (New Zealand Certificate in Call Centres)
  • NZCiB – Introduction to Team Leadership Level 3 (New Zealand Certificate in Business)
  • NZCiB – First Line Management Level 4 (New Zealand Certificate in Business)
Indicative Pay Scales
  • Entry level – $75,000 to $85,000
  • Mid-level – $85,000 to $95,000
  • High level – $95,000 to $100,000
Industry Pathway Opportunities
  • Monitoring Centre Manager
Other Sector Pathway Opportunities
  • Call Centres
  • Police Communication Centres
  • Emergency Service Communication Centres

This website is in an initiative of NZ Security Association, developed to promote the wide range of security careers on offer in New Zealand. The security industry is a growing sector with a range of exciting career pathways for you to progress through.